Hazela Candle FAQs


How long will till my order is shipped?  Maximum of 4 business days guaranteed although generally I can get it shipped alot quicker - any longer then this i will notify you and upgrade to express post free of charge!
If you need something for a special occasion urgently, message me and we can arrange it.


We are more then happy to offer exchange or refund for any damaged or faulty products, whilst we expect our products to arrive to you in perfect condition we know this is not always the case. Please take photos ASAP of product and packaging, send us a message and we will strive to contact you back within 24 hours. 

If you are after bulk/wholesale or orders for weddings/baby showers etc please message me and we can discuss pricing.